CAPE CORAL, Fla., — The City of Cape Coral says the lack of trash pickups with Waste Pro is stemming from lack of trucks. Now, the City tells Fox 4 neighbors should see an improvement in service in 60 days.
“We want to give them at least the time to get the trucks on board which is 60 days,” said Connie Barron, Public Information Officer of the City of Cape Coral.
Barron explains City staff has addressed the issues with Waste Pro and the company has told them the problems are due to low manpower and not enough trucks. According to Barron, Waste Pro says they should have more workers and trucks on the streets within 60 days.
“We understand when they say, 'oh we’re having some problems with labor,'” explained Barron. “That’s not our problem and that’s not our residents problem.”
Neighbors have told Fox 4 they have had issues anywhere from Waste Pro trucks skipping their house to not answering complaints to never showing up to their neighborhood.
Barron admits the current contract with Waste Pro clearly states poor performance can lead to fines, but says the City has not fined the company.
“Up until this past six months there hasn’t been a reason to fine them.”
When Fox 4 asked when fines would be issued, Barron says there is “no time table” and the City would give “a couple months” to allow Waste Pro to improve it’s service.
Barron says the City is considering breaking it’s contract with Waste Pro, which is set to expire in 2020.
When 4 in your corner last spoke to Waste Pro, they declined all interviews but said they would give written statements to a list of questions. Fox 4 sent a list of questions on Monday and did not hear back.