Some Lee County parents have been experiencing issues this school year with school buses showing up late or not showing up at all.
According to Fort Myers Parent Tonya Sandstedt, her son doesn't arrive home until dinnertime.
Sandstedt says her son arrives home two hours late, when the bus ride should be a maximum of 25 minutes. Her son, Nick, is an 8th grader at Lehigh Middle School.
She says her son Nick is on the bus from 4 to 6 pm. This takes away time where that he could be spending with family, doing homework, and going to practice. "It's gotten to the point we've had to take off work to get him directly from school because we could not wait for the bus to meet with the rest of our family. So we can watch our older son's football games or events, it's really been inconvenient."
According to Sandstedt, her son's bus route was reversed and now he is the last to be dropped off. A few spots were also added to the route, making the trip longer.
"I called them, left my phone number, the details on what was going on, the concerns with the stops that got added. I asked for a phone call back and I heard nothing," said Sandstedt.
Lee County School District Spokesperson Rob Spicker was able to get Nick's route changed, so he could arrive home earlier.
This happened after Fox 4 reached out to the school district for answers.
Spicker says, "It's important to get students to and from school as quickly and safely as possible."
Sandstedt uses the new school app called 'Where'sTheBus' to track her son's school bus.
She says the new app is very helpful.
According to Spicker, the app now has nearly 8,000 users and no complaints.
However, students new to riding the bus have yet to be added to the bus app system and therefore, can not log on.
Once they have been added to the system, they should be able to log on to the app.