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Tech support scam phone call complaints reported in Lee County

Lee County Sheriff's Office
Posted at 10:51 AM, May 17, 2019
and last updated 2019-05-17 13:41:39-04

FORT MYERS, Fla. -- The Lee County Sheriff's Office Fraud Line says they are getting numerous complaints about scam technical support calls this week.

The reports say someone calls claiming to be from the “Microsoft Refund Department”.

Deputies say this is a scam designed to trick you into believing you are due a refund from the technical support company used to protect your computer. The motive is to gain remote access of your computer in order to steal your personal data and money.

Here are some things you can do to avoid becoming a victim of this scam:

· Hang up on unexpected calls from anyone who claims to be tech support.
· Do not return voice messages from anyone who claims to be tech support.
· Never give control of your computer or share passwords with anyone you do not know.
· Know that Microsoft will not make unsolicited phone calls to help you with your computer.

If you have questions regarding this scam or you believe you may have been victimized by tech support scammers, contact the Lee County Sheriff’s Office Fraud Line at 239-258-3292 or by email at

If you would like a Crime Prevention Specialist to speak to your community group or organization about frauds and scams, visit for more information or contact Community Relations at 239-258-3280 to schedule your educational program or security assessment.