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Cape Police warn homeowners to look out for unlicensed crews and scams

Posted at 8:00 AM, Nov 08, 2018
and last updated 2018-11-08 08:00:22-05

CAPE CORAL, Fla. -- Police want you to keep an eye out for unlicensed workers and scams in Cape Coral. 

On Tuesday, officers conducted a sting operation on Manor Court, leading to six arrests.

The suspects were accused of working without a license.  They were:

  • 48-year-old Jeffrey Schaller, acting as an unlicensed contractor ($1,000 dollar fine)
  • 38-year-old Lazaro Fernandez of A Plus Quality Home Services, Inc., unlicensed contracting, a 1st degree misdemeanor
  • 52-year-old David Allan Rubin of New Line Electric, Inc., unlicensed contracting, a 1st degree misdemeanor
  • 39-year-old Jonah Herdoiza of SWFL Property Services, LLC, acting as an unlicensed contractor ($1,000 dollar fine)
  • 45-year-old Luke Berry of Berry’s Handyman Service, unlicensed contracting, a 1st degree misdemeanor
  • 44-year-old Ismael “Izzy” Torres Pieters, unlicensed contracting, a 1st degree misdemeanor

Police say hiring someone without a license can be dangerous and there are ways to protect yourself.
And you can report any unlicensed contractors to the City of Cape Coral Contractor Hotline: 239-574-0425.

More from Cape Coral Police:

What is a scam?

A “scam” is a dishonest plan in which a criminal tries to gain your confidence in order to take something from you. 

Scam artists see you as a target, not a consumer. 

 Common types of scams happen with home repairs and with sales through the mail, over the telephone (telemarketing) and over the internet.

 Once the criminal gains your trust he can get you to purchase useless items or pay for overpriced and poor quality repairs.

 They may also convince you to give sensitive financial information or money for worthless investments. 

 Seniors are frequently targets of scams, because scam artists perceive them as trusting and vulnerable.

 If it sounds too good to be true, it probably is.  

 No one is going to give you something for nothing. If you have to give credit card or bank account information to secure your “prize,” DON’T DO IT. 

 NEVER give any sensitive personal financial information, such as your Social Security number or bank account information, to anyone. Often a scammer will ask for this information to “prove” that you can be trusted or that you are really interested.

 Reputable home repair companies never buy too many supplies for a job and then have extra supplies left over to do your job for a “discount.” 

 Be especially careful if you are offered “discount repair jobs” following a hurricane or other natural disaster.  You may be more vulnerable due to the stress of the situation.

 Just because a person seems nice and honest doesn’t mean they are. 


What is Unlicensed Activity?

 A serious threat to the health, safety, and welfare of Florida residents and visitors. 

 Unlicensed activity occurs when a person performs or offers to perform a job or service that requires licensure.

 Unlicensed activity is a criminal offense and is referred to the local State Attorney. 

Dangers of Hiring an Unlicensed Person

 Poor Qualifications.  Unlicensed persons do not have the education, insurance, or qualification required of a licensee.  

 Poor Quality Work.  Unlicensed contractors do poor quality work or do not finish the project, leaving the homeowner on the hook to repair or finish the project.  

 Possible Criminal Background.  Unlicensed persons often have criminal backgrounds that may include fraud, theft, violent crime, sexual offenses, and substance abuse.

 Likelihood of being the Victim of a Scam.  Unlicensed persons often disappear after taking your money

 Limited Resources for Broken Contracts.  The only answer is an expensive, and generally futile, civil suit. 

 No Insurance and Liability for Injuries to Others:  You may end up being liable for personal or financial injuries to others.  An unlicensed contractor typically is uninsured and will have no way to pay you back for any property damage. 

 No Coverage under Homeowner’s Policy.  Most homeowner policies require that work must be done by a licensed contractor and provide no coverage for work that is not. 

 Noncompliance with Building Codes.  If your project isn't permitted or doesn’t comply with the building code, you may have to remove or repair the work at your own expense and be subject to fines by local government. 

 Liens being Imposed on your Property.  You may be subject to liens placed on your property by subcontractors or suppliers. 

What You Should Do

 Always read a home repair contract before you sign it. 

 If you don’t agree with all the terms  ask for changes before you sign it. 

 Never sign a contract if part of your agreement is missing.

 Check when final payment is due. 

 All MAJOR REPAIRS/REPLACEMENTS  and NEW INSTALLATIONS generally REQUIRE a permit and inspections. 

 Your only protection to  your property is to have the contractor’s  work inspected.

 Your contractor is less likely to return to make the required corrections if he has already been PAID IN FULL. 

 Once you sign a contract, you are responsible to do all the things you agreed to do in the contract. 

 Promises that are made but not written into the contract usually cannot be enforced. 

 Most contracts do not have a “cooling-off” period that gives you an opportunity to change your mind and back out of the agreement without penalty.

 If you do not understand what the contract says or what you are agreeing to, ask someone – a friend, relative or preferably an attorney – to review it for you before you sign.

 Always hire licensed/bonded/insured contractors. 

 Call the City, State or County to verify that the contractor has a valid license. 

 It is usually better to hire a contractor referred by someone you know and whose work you can see for yourself. 

 If this isn’t possible, ask for references and check them out.


Signs of Home Repair Scams 

 Out–of-state workers with no local connections 

 Cash payment demanded 

 Offer is only good for a day or two 

 Materials used are supplies “left over” from another job

 Work is done quickly and poorly 

  Final price is much higher than the original estimate 

 Worker refuses to provide references or a warranty

 Don’t be afraid to offend someone by choosing not to do business with him or her. Scammers will pretend you are personally insulting their honesty or feelings if you ask to check them out.  They use many well-rehearsed tricks to make you feel badly about asking them questions.  Assume that anyone who acts offended because you want to check them out is probably nothing more than a thief.  Get rid of them and don’t deal with them for any reason.

 Scammers will tell you things they think you need to hear so you will trust them – for example, that they practice the same religion as you or have a dear older relative you remind them of.

 Legitimate business people want to do business with you and understand if they haven’t met your comfort level. They aren’t afraid to prove themselves, and they want to earn your trust. 


 Unscrupulous contractors or scammers will use SCARE tactics to give you a sense of urgency or impending disaster.  

 They may also offer an unrealistic savings to your utility bills, your homeowner’s insurance, etc.


 Ask for a license.

 Ask for Liability and Workers Comp Insurance.

 Demand written copy of estimate/contract with material and labor costs broken down.  Be sure contract includes a start date, completion date and warranty.

 Obtain more than one estimate.  Reputable contractors do not charge for giving you an estimate!

 Ask for references.  Call Cape Coral Compliance Licensing @ 574-0430 for license requirements and status.

 Ask if a permit is required and check with the Building Dept.  Scammers/fraudulent contractors do not want inspectors looking at their work.


 Pay until the work is completed and inspected (if necessary).

 Pay with cash.  If a down payment is required, pay no more that a small fraction.

 Sign a contract until you understand all the terms. Do not sign a contract with blank spaces. 

 Do not enter into a contract with any door to door solicitors. Reputable contractors do not go door to door offering services. Incidentally:  solicitors in cape coral are required to be licensed and have identification. 

How do I report unlicensed contractor activity in the City of Cape Coral?

 Use the Contractor Hotline to report unlicensed contractors call 239-574-0425

 Call Code Compliance at 574-0613

What if you think you got scammed

 DO NOT FEEL EMBARRASSED. It happens to the best of us!

 Call Code Compliance at (239) 574-0613 or the Licensing Division at (239) 574-0430 and an investigator will contact you.  An initial report must be taken in order to assist you.  We may also be of assistance if you are are dealing with an UNSCRUPULOUS CONTRACTOR.

 Call  the Cape Coral Police Department at (239) 574-3223

 Call the  Florida Department  of Agriculture at 800-342-5869

 Call the Department of Business & Professional Regulation.

 Seek legal advice. 



 Florida Department of Financial Services Consumer Hotline at 1-800-342-2762

 Florida Division of Consumer Services at 1-800-435-7352 

 Seniors vs. Crime at 1-800-203-3099

 Florida Attorney General’s Office at 1-866-966-7226

 Federal Trade Commission at 1-800-876-7060

 Cape Coral Police Department at 239-574-0699

 Florida Dept of Business & Professional Regulation Verify a license or complaints 1-866-532-1440 

 Cape Coral Code Compliance  239-574-0613 or Verify a license or complaints   239-574-4030

 Lee County Sheriff’s Office at 239-477-1000