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Callers may experience issues calling 911 in Collier County

Posted: 6:18 AM, Jan 07, 2019
Updated: 2019-01-07 10:28:35-05

**UPDATE** -- The phone service issues have been resolved and all calls to 911 should work now.
COLLIER COUNTY, Fla. -- There may be issues calling 911 in Collier County.

The Collier County Sheriff's Office said a CenturyLink problem is affecting several counties in Southwest Florida Sunday.

CenturyLink is an American telecommunications company.

It provides internet, television, phone and security services to homes, businesses and government offices across the country.

Right now, the company is experiencing an outage in parts of the country, including Southwest Florida.

There’s been reports of Wi-Fi, internet and television issues. Plus, there’s been serious problems with phone service.

The sheriff’s office said only Verizon customers are affected and may not be able to reach 911.

If you try to call 911 in Collier County and your call does not go through , call (239) 571-7397 or (239) 572-5520.

The sheriff's office has not released an update saying if the problem has been fixed.