Visit www.doginfluenza.com/ifthisdogcouldtalk[doginfluenza.com] or follow the conversation on twitter at @MerckAH or using #IfThisDogCouldTalk.
Carmen Rustenbeck is the CEO & Founder of the International Boarding & Pet Services Association (IBPSA), a professional association serving the pet care services industry. IBPSA members include the owners and employees of pet boarding and daycare facilities, groomers, dog walkers, pet sitters, veterinarians, trainers, and holistic pet care providers. IBPSA offers business resources, staff education, certifications, and legislative support to help members create safe, responsible, and financially successful businesses. Carmen has been involved in non-profit work for over 20 years and active in the pet care industry since 2004. As IBPSA’s leader, she is committed to building a member-centered organization that promotes best practices and strategies by providing an invaluable base of knowledge that covers all areas of pet care services from pricing for profit to preventing dog flu.