Mail delivery problems for Collier neighborhood

Posted at 12:05 PM, Oct 29, 2016
and last updated 2016-10-29 12:05:11-04

NAPLES, Fla.-- The United States Postal service's motto is wind, rain or snow can't stop mail delivery.

But vandals may have succeeded where the weather failed.

"It looks like a crowbar was used to pry the center out so they had access to all the mailboxes," said Colleen Engel.

Engel says it happened three weeks ago, when vandals struck about 50 mailboxes along Rock Road in eastern Collier county.

The post office told her the mailboxes were in a subdivision and had to be fixed by the private contractor who installed them.

"These are all farms, this is not a sub division, so they can't even make up a good lie," she said.

Colleen says the US Postal service told her that because the mail boxes were broken she had to drive 11 miles to a branch on Collier Boulevard to pick up her mail, when she got here, she discovered a lot of that mail was missing.

"I know my husband, some of his stuff to vote with has not come to us, I am missing a box of checks that I had ordered from my bank."

Colleen called the postmaster's office in Naples, but didn't get an answer.

"I contacted them and they're like, oh no we're not handling it, the one in Golden Gate is, I call them and I get a busy signal or no answer what so ever."

We also tried both post offices and couldn't get anyone to pick up the phone.