CAPE CORAL, Fla. -- Several people took to Facebook, Friday, to express concern about an increase in their LCEC electrical bill.
Some posted their bill increased by $100.00 and more, even though they were without power for days after Hurricane Irma. Others said their bill went down by $45.00.
4 In Your Corner went to LCEC to get some answers.
Spokesperson Karen Ryan says the company has estimated people's bill totals based on their historical usage, so you may see an increase. Another reason your bill may be higher is because of billing delays. "What happened is when the power was out, our automated meters were not working," Ryan said. "Because billing was delayed in some instances because we were focusing on restoration, some bills may be for a 35 day period. There is a place on the bill that says for how many days it is."
Ryan reassures LCEC will go back and get your true reading, and take if off your bill next month. "This month, I know some bills were much highers. But next month, bills will be much lower," she said. "They definitely will not be billed for the time they were without power."