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Cape residents grill Waste Pro in front of council

Posted at 10:16 PM, Jun 18, 2018
and last updated 2018-06-18 22:19:51-04

Neighbors and some Cape Coral Council members blasted Waste Pro for service problems throughout the city.

Over the past several weeks, complaints have flooded the trash pick-up company over poor service.  Complaints ranged from late pick ups, to workers dumping trash in the streets.

“It is honestly becoming atrocious, not just the spill over, but what everybody else is mentioning, the large debris and furniture that is hoping to get picked up," said Bob Greenway of Cape Coral.

Cape Councilwoman Jennifer Nelson went on a ride along with Waste Pro last week.  She says the company is struggling to get into certain neighborhoods because of sagging powerlines and drooping trees.

"A lot of what we've been seeing for the past few weeks, maybe about a month now really has been related to staffing challenges," said Waste Pro Division Chief Bill Jones.

The city's contract with Waste Pro expires in 2020, however it has to give the company a year notice if it intends not to renew the contract.

Councilman Dave Stokes told Waste Pro's division chief the company needs to do a better job it it wants to keep its contract.