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NCL investigation into misleading sales pitches

Posted at 7:23 AM, Mar 24, 2020
and last updated 2020-03-24 07:23:09-04

MIAMI, Fla.-- Florida Attorney General Ashley Moody is investigating Norwegian Cruise Lines over claims sales staff were misleading customers concerned with COVID-19.

According to the Attorney General's office, a whistle-blower said the cruise line told its sales staff to downplay the risks of getting Coronavirus on a cruise ship.

The report says customers were told statements like "the only thing you need to worry about for your cruise is do you have enough sunscreen," and "the Coronavirus can only survive in cold temperatures, so the Caribbean is a fantastic choice for your next cruise."

To see the full report, click here. Attorney General Moody says Norwegian Cruise Lines, which has its headquarters in Miami, is cooperating.